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Ensuring Excellence

Written Material

Errol Cocks explores theories around the workings of bureaucracy and service provision in the lives of people with disabilities, arguing that services cannot by themselves ensure excellence in the lives of people with disabilities. The general theme running through the five reasons given is that the approach of bureaucracy is fundamentally to control, and enormous amounts of resources go into controlling, rather than to the people the service is set up for. People get turned into 'problems' that need 'solutions'. This denies that people are people who all have fundamental human needs (to be a valued member of a family, a neighbourhood and a community) and that it is the obligation of services to attempt to meet these needs and not to bureaucratise and professionalise humanity. Keyword: Community Development

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Cocks, Errol
17th Annual Conference of AAMR
Publication Date
1 January 1987
Community Development

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