Coronavirus (Covid-19) Information and Links

The health and safety of our people with disability, the families we work with and our staff are of the utmost importance to us. In an effort to minimise risks we have postponed all our scheduled face to face workshops and information sessions until further notice. In some cases we will offer them through online platforms.

In response to the escalation of public health measures to slow down the spread of the virus, we have made the decision to continue our operations remotely. Our team will be working from home starting on Wednesday 25th March but we remain open for business Mon-Fri 9am - 5pm and we can still be reached in our usual numbers: (02) 9869 0866 and 1800 620 588 (for NSW callers outside Sydney), email addresses and social media channels.  

We foresee that this change to working practices will have no impact on advocacy supports and advice so we encourage to continue to contact us as needed. 

We have also gathered the following information and links which you might find useful.

Australian Government Covid-19 website

This portal puts all the information around Covid-19 together in one place for all Australians. It also includes state and territory government links.

Department of Health

For the latest updates visit the Department of Health’s website. This page includes a link to a collection of resources for the public.

Who to call

Call the Healthdirect helpline 1800 022 222 for 24 hour health advice. They can help you decide if you need to see a doctor.

For general information on the Coronavirus disease (COVID-19), call the Australian Government’s Coronavirus Health Information Line on 1800 020 080.

If you are experiencing any unfair treatment or disadvantage as a result of this situation you can call us on 1800 620 588.

If you need translating or interpreting services call 131 450; if you have a hearing or speech impediment, call the National Relay Service on 1300 555 727

NDIS Participants

The NDIA has a page of information for NDIS participants.

Information for people with disability

People with Disability Australia and IDEAS have pages with information and links in their websites.

The Growing Space and the Council for Intellectual Disability have produced easy read resources.

Government’s Awareness and Information Campaign

The Department of Health has launched a national campaign that aims to stop the spread of the Coronavirus, which includes these four videos:


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