Family advocacy involves family members acting on behalf of a son or daughter or sibling so that they can have the best possible life. However, as we all know, sometimes there are systemic barriers in the way. These barriers might be government structures, policy or practices, the systems and actions of disability support providers, or the failure of mainstream social structures and services to include our family members with disability.

For instance, schools once had the power to exclude children with disability without protections for those children. 

That’s where systemic advocacy comes in. Systemic advocacy “lobbies for reform and change of social systems and structures that discriminate against, abuse and neglect people with disabilities” (Seymour and Peter).

Systemic advocacy is not individual, though it can be undertaken by just one person advocating on behalf of a group. The aim of systemic advocacy is to make positive change for a whole group of people. While this kind of advocacy takes time, strategy and resources, in the medium or long term it is more effective than negotiating that systemic barrier person by person, over and over again.

We work to promote inclusion, end abuse, neglect and exploitation, improve service delivery and more. 

Systemic advocacy can lead to lasting change. 

Family Advocacy's work

Family advocacy works systemically for change in many areas, these include:


Family Advocacy believes in and works for inclusive education. This means children with disability being included in regular classrooms with appropriate adjustments and support. Inclusive education seeks to address the learning needs of all children, youth and adults, with a specific focus on those who are vulnerable to marginalization and exclusion. The principle of inclusive education was adopted at the United Nations Salamanca World Conference (UNESCO 1994) where inclusive education was viewed as a human rights issue and as a means of bringing about personal development and building relationships among individuals, groups and nations.

This was stated clearly in Article 2:“Regular schools with an inclusive orientation are the most effective means of combating discrimination, creating welcoming communities, building an inclusive society and achieving education for all.”

Read Family Advocacy’s full position statement on inclusive education

Case study: Kids Belong Together campaign

In the mid-nineties when thousands of parents of children with disability were being refused enrolment in the regular class of the local neighbourhood school, Family Advocacy coordinated a campaign to change education policy and education infrastructure so that students with disability could expect a quality education together with their peers.

While initial advocacy efforts led to the physical presence of students with disability, teaching practice and school attitudes kept them marginalised. In response, advocacy organisations worked both outside government (through campaigns, letters, articles and discussion papers) and inside government (on working parties and advisory groups) to enable children and young people with disability to have the same opportunities as their peers without disability.

Now, kids with disability have a right to attend their local school. While there are still barriers to work on, this is a big improvement, and one that would not have happened without systemic advocacy.

Please contact us about a systemic issue you may have around education, we'd love to hear from you. 

Our work on education

Below are some key documents we've produced on education over the years: 

Enrolment in the regular class: the best option and the default option


Templates and tips for contacting your MP about inclusive education

Template Letter

Guide to Systemic Meetings


Family Advocacy has a vision of an inclusive society, and that means inclusive housing, too. An inclusive housing system is one which caters to the needs of all people, including people with disability, and provides for and encourages social mix. Diverse communities are good for everybody.

A housing system that is inclusive of people with disability means: separation of support and housing; deinstitutionalisation; adequate affordable housing; and accessible housing.

This is a view that many people around the world share. The United Nations Convention on the Rights of People with Disability supports “the equal right of all persons with disabilities to live in the community, with choices equal to others.”

Read Family Advocacy’s position statement on inclusive housing.

With these points in mind, Family Advocacy seeks more community housing; better and more public housing; home ownership assistance, including secondary dwellings or granny flats; increased Commonwealth Rent Assistance and private rental assistance at a state level; accessible housing.

Case Study: Supported Living Fund

In 2010 Family Advocacy advocated for and achieved one of the first individualised funding packages in NSW, the Supported Living Fund. This fund was set up with the idea that everyone deserves their own home. Parents wanted to support their adult child to move out of home, with appropriate funding and support, while they (the parents) were still active and capable of supporting a transition.

As ADHC states: “The Supported Living Fund (SLF) is a form of individualised accommodation support funding for adults with disability aged 18 to 64 years. The funding is portable, remains with the individual and is administered by a service provider of the person’s choice.”

Our work on housing 

Below are  some key documents we've produced on housing over the years: 

Supported Living Fund for NSW - A Discussion Paper by Family Advocacy

Support for living would save lives from despair

Supported Living for New South Wales - Families For Change Journal - Autumn 2008 

Family Advocacy policy rent subsidy for house mates

A home of my own: Right, Rhetoric or Reality?

Personalised supports

Family Advocacy believes that people should be supported in individual ways that suit them, that work with rather than against their natural safeguards and supports. This means not being funnelled into the service system but having the capacity to make meaningful choices about how they spend their support package.

This is an approach that’s becoming more widespread with the NDIS. While the NDIS comes with its own challenges, the approach provides options to individualise support, rather than automatically congregating or segregating people with disability, and this change of system is a good example of what systemic advocacy can achieve.

The Supported Living Fund is an example of successful advocacy for personalised supports.

Access to independent advocacy 

Family Advocacy helps families to advocate on behalf of their child for a good life with the things most of us would expect in Australia: mainstream education in a local school, a place in the community amongst friends and family, and the supports, informal and paid, necessary to make that happen. Around 50 per cent of Family Advocacy’s advocacy funding currently comes from Ageing, Disability and Home Care, with the other 50 per cent being provided by the Commonwealth.

However, this important work supporting families to advocate for their child or sibling is under threat due to the transfer of disability funding, including advocacy funds, to the Commonwealth by 2018. The Commonwealth government is yet to commit to funding advocacy after that date.

Case Study

For example, a mum may call Family Advocacy because she is facing difficulty at her son or daughter’s school when asking the classroom teacher to make reasonable adjustments to the curriculum for her child with disability, so that he or she can continue to be included in the mainstream class at the local school. Family Advocacy staff would work through her options; provide her with information about her child’s rights; support her to be assertive in asking for her child to be included, and to look for a mutually workable solution.

This is the sort of work, along with systemic advocacy, that requires funding to continue.


NDIS Update July 2017

Reviews and Appeals

Family Advocacy launches NDIS Reviews and Appeals Service

Family Advocacy are now providing a free and confidential service to support people with developmental disability and their families who have concerns about their access to the NDIS or the types of supports in their NDIS Plan.  Our staff can provide phone advice on:

  • how to advocate for your family member if you are not happy and wish to review their NDIS Plan
  • how to understand the documentation that has been received from the NDIA
  • on whether to proceed to Appeal is the right option. 

Contact us for more information.

NDIS Review Guide


Appeals update

The Administrative Appeals Tribunal (AAT) has revealed it currently has a turnaround of 13 weeks from the date of an NDIS appeal application.  For more information on AAT timeframes and lodgement statistics click here.

Will "reasonable and necessary supports" be wholly or partially funded?

On 28 March 2017, the Federal Court overturned an Administrative Appeals Tribunal (AAT) decision, giving an NDIS participant 100 per cent funding of his reasonable and necessary supports.  The AAT had previously determined that 75% was substantial enough.  Since then, the NDIA has announced that it will appeal the Federal Court decision. We will keep you updated.  Watch this space!

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