It is common for people to become distressed at how unresponsive service organisations can be. This paper looks principally at the person situated outside the organisation and the selection and types of influence they can play. An excellent paper examining the role and abilities of advocates.
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The Influence of One - Outside Person on Person Services
Michael Kendrick PhD
23 May 2005
Accommodation, Advocacy, Aging, Attitudes, Community Development, Social Role Valorisation