Lorraine Bartlett writes of her daughter Tracy's experiences after leaving high school. Tracy and Lorraine have been supported by a voluntary team of people who came together to find ways of meeting Tracy's needs as she grows and develops. The direction of the team has changed over time, as has the membership. Bartlett identifies some of the barriers and problems as well as the positives they experienced and says that the contributions and support of others has 'made all the difference in the world'. Keywords: Individualisation, Families